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Common queries answered

Frequently asked Questions



How long does delivery take?

3 working days



Can I cancel my order?

Only before dispatch. After Dispatch you can still cancel your order but in that case you would have to bear the delivery charges.



How do I track my order?

You may receive tracking details via WhatsApp/SMS/email.



Do you offer refunds?

Yes, within 7 days of order dispatch.

Still need help?
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We’re here to help you with orders, product queries, returns, or any support you need. Our team usually responds within 24 hours.

👉 Whether it’s a question before buying or help after purchase — we’re just a message away.

  • 🔄 Easy returns & refunds support
  • 🚚 Order tracking assistance
  • 📦 Product guidance before purchase
  • 💬 Fast customer support via WhatsApp

📧 Contact us at: info@gcc.nexgentrend.com
📱 WhatsApp Support: +92 336 5055525

We’re available to assist you with orders, product inquiries, returns, and customer support.